How to assign a subscription

LIVE AS OF NOVEMBER 7TH, 2020 AFTER 12PM

PREREQUISITES

You must have access to the Reacts dashboard


STEPS TO ACCESS THE ASSIGNMENT FUNCTIONALITY

1. Click on the organizational unit in which you want to assign the subscriptions.

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2. Click on "Open"

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3. Click on "Assign Subscriptions"

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ASSIGNING SUBSCRIPTIONS

1. Choose who owns the subscription.

You must specify whether your organization owns the Reacts account the subscription will be assigned to.

Option A: Choose this option if you assign a subscription to an email that doesn't already have an account. (If the account already exists, it is owned by the account holder.)
Note: If you need ownership of an account that is already owned by the account holder, please contact our support team: https://reacts.zendesk.com/hc/en-us/requests/new

Option B: Choose this option if you assign a subscription to an email that already has an account.
Note: If you need ownership of an account that was assigned through option B, please contact our support team: https://reacts.zendesk.com/hc/en-us/requests/new

 

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2. Enter the required information.

Choose the type of subscription, then enter the email address, first and last name of the person you want to assign the subscription to.

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3. Click on "Assign"

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If you want to add multiple subscriptions at the same time, you can click the "+" button under the first subscription line.

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Important note: We also recommend that you use our Add by CSV feature: click here to learn more


Once the subscription has been assigned, the user will receive an email informing them and asking them to finalize the creation of their account if they have not already done so.

 

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