Deactivation of my Reacts account

A Reacts account is automatically deactivated after 12 months of inactivity.

Account deactivated soon

If you don't use your account for 258 days (1 year minus 7 days), you will receive a email indicating that your account is about to be deactivated.

Here is an example of such email : 

email_about_to_expire_EN.png

 In order for your account no to be deactivated, you need to login to Reacts.

Account deactivated

If you don't use your account for 365 days, you will receive an email indicating that your account is deactivated.

Here is an example of such email : 

email_expired_EN.png

If you try to connect to Reacts with a deactivated account, you will see this error message: 

login_EN.png

To reactivate your account you just need to clique on the button "Reactivate your account" from the email received.

You will be redirected to our website with a confirmation of reactivation.

An email will be also send to confirm the reactivation.

Warning: if you don't have a valid subscription, you will not be able to access Reacts after the reactivation.

 

 

Was this article helpful?
0 out of 0 found this helpful

Comments