I don't see any audio / video devices available in Reacts and I see red cross on Windows sound icon

 You are trying to configure Audio/Video settings in Reacts but there is no microphone and/or speakers available from the drop down list when opening Audio/Video settings window:

 


Plus on Taskbar Windows sound icon shows red cross (no speaker or headphones are plugged in)  though you have speakers/microphone/headset/camera properly plugged in .

This issue might be caused by a software drivers coming with some sound cards or audio/video devices (for example Beats, Realtek). 

To resolve the issue please access Audio Manager Software that was installed with sound card or audio/video device and configure Audio/Video settings from there (for example setting your desired device as primary, removing any device that is not being used). 

Close and re-open Reacts.

 

Have more questions? Submit a request

Comments

Powered by Zendesk