I receive "Can not connect to servers" or "Could not load file assembly "Name".dll" or one of its dependencies" error messages when trying to log in to Reacts for the first time after installation

 Note: Prior to following this instruction please make sure you don't have any Windows updates pending. If you do, install the updates first, restart your device and try to launch Reacts again

 If you are getting «Cannot connect to server» or "Could not load file assembly "Name".dll" or one of its dependencies." error messages with your latest Reacts installation, issue might be caused by a missing or outdated Microsoft Windows components called Visual C++ Redistributable Packages for Visual Studio 2013 and Visual C++ Redistributable Packages for Visual Studio 2015:

 

 

To solve the problem go to the Windows Start Menu, click on Control Panel, Click on Programs and Features and find:

"Microsoft Visual C ++ 2013 Redistributable (x64)/(x86) ..." or "Microsoft Visual C ++ Redistributable Packages for Visual Studio 2013"

"Microsoft Visual C ++ 2015 Redistributable (x64)/(x86) ..." or "Microsoft Visual C ++ Redistributable Packages for Visual Studio 2015"

Once you’ve found the Microsoft Redistributable, Right click on it and choose "Change" and then "Repair",  this should repair the component. Close and re-open Reatcs, you should be able to connect now.

If the repair of the library does not work, you will need to uninstall: 

"Microsoft Visual C ++ 2013 Redistributable (x86) ..." and/or "Microsoft Visual C ++ Redistributable Packages for Visual Studio 2013"

Microsoft Visual C ++ 2015 Redistributable (x86) ..." and/or "Microsoft Visual C ++ Redistributable Packages for Visual Studio 2015" 

and re-install the components by going to the Microsoft website (please note: you need both components): 

http://www.microsoft.com/en-us/download/details.aspx?id=40784

https://www.microsoft.com/en-ca/download/details.aspx?id=48145

Click on Download, select vcredist_x64.exe and vcredist_x86.exe and click the Next button and follow the installation instructions.

 

If you cannot find neither Microsoft Visual C++ 2013 Redistributable no Microsoft Visual C++ 2015 Redistributable, please visit the Microsoft website:

http://www.microsoft.com/en-us/download/details.aspx?id=40784 

https://www.microsoft.com/en-ca/download/details.aspx?id=48145 

Note: You need both components

Click on Download, select vcredist_x64.exe and vcredist_x86.exe and click the Next button and follow the installation instructions.

 

 

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